When you operate rental properties, there is always something to fix. The hassle is the coordination of issues around the house between your tenants and yourself. A cabinet breaks, the light switch doesn't work anymore, or water is dripping out of your kitchen faucet -- just to name a few examples. Within the maintenance tab on ManageCasa, you and your tenants can create a maintenance record that allows you to document the issue, add images, assign the urgency level, and maintain a discussion from beginning to end.
Create a maintenance ticket
- Navigate to Maintenance on the left side menu. Click the Add Ticket button on the new screen.
- Fill in all the required fields, which include specifying the property affected, task name, task type, task category, requester, and task status.
You can also add a description and images to the task. You may choose to share the ticket with other users, such as tenants and maintenance workers.
- Click the Save button to submit the task.