Tenant Portal

Modern information systems provide amazing benefits to users as they can share information, automate tasks and entire business processes, dramatically speed up processing time and reduce administrative effort. 

The Tenant Portal gives renters convenient access to ManageCasa, with access control managed by the system administrator of your property.

This portal is basically a view of the application, tailored to the needs of the user role: The Tenant. 

Portal users can for example:

• See their account balance and statements
• Pay outstanding balances*
• Add and view events in the Community Calendar
• Create and view Messages
• Create, view and comment on Community Announcements (Message Board)
• Access and add Files
• Manage Tasks
• Respond to a Poll*
• Submit a Vote*
• File a Maintenance Request*
• Reserve Amenities*
• Buy Renters Insurance and Appliance Insurance
• Access ManageCasa Training videos

*provided the system admin activated this feature  

In order for tenants to get portal access, the property management team/system admin needs to invite tenants. The invitation email contains a link to create a portal account.

We strongly recommend inviting all tenants. This is how both, the management team and the residents get maximum value from the ManageCasa application. The Portal allows users to do things themselves without having to go through the association management team (self service).