Messages Overview

The Messages module in ManageCasa is the system’s centralized communication center, designed to unify all conversations across the platform into a single, organized workspace. Instead of messages being scattered across different records, every communication—whether it originates from a property, contact, task, maintenance request, or other module—is automatically consolidated here while still remaining linked to its source record.

Accessing Messages:

• From the left menu bar, click Messages

Messages Interface Overview

The central message list displays all conversations based on the selected filter. Each entry provides a quick overview including the subject, message preview, sender or role, date, tags, and available quick actions, allowing users to understand context at a glance without opening each message.

And on the left side, the navigation panel allows users to filter messages based on their status or relevance. This includes:

• All Messages – View all conversations
• Unread – Messages not yet opened
• Favorites – Starred or important messages
• Recent Activity – Recently updated threads
• Archive – Stored or removed from the main view

Creating a Message

To send a message:

• Click Create Message
• (Optional) Enable "Message is an announcement" to turn the message into a one-way communication.
  • Once enabled, recipients cannot reply or interact, and they cannot see other recipients
• (Optional) Enable "Include unregistered users" to send messages to non-registered contacts.
  • By default, only registered users are shown in the “Message To” field, but unregistered users can still receive the message via email notification if an email address is available.
• Enter Subject
• (Optional) Use the Associated To field to link the message to system records such as properties, contacts, transactions, tickets, files, and other related objects
• Select Message To recipients
• Write the message in the Your message field
  • Within this field, users can also click the poll icon (lower right) to select and attach an active survey or voting option
• (Optional) Add Attachments or Tags
  • Tags help organize and categorize messages for easier tracking and filtering
• Click Send Message