Find Invitation and Set Up Your ManageCasa Account as a Property Owner – ManageCasa

In this guide, we’ll walk you through finding your ManageCasa invitation, setting up your homeowner account, verifying your email, and logging in to the ManageCasa mobile app. Once your account is activated, you can easily manage payments, view association information, submit requests, and stay connected with your community anytime, anywhere.

Make sure you have:

An active email address registered in ManageCasa
Access to your email inbox.

Steps

1. Find Your ManageCasa Invitation

First, check your email inbox for an invitation from ManageCasa.

The subject line may say something similar to “Welcome to Enhanced Property Management with ManageCasa.”

If you don't see the email:

Search your inbox for ManageCasa.
Check your Spam, Junk, or Promotions folders.
If you still can't find the invitation, go to the ManageCasa website and select Sign Up.

If you already received your ManageCasa invitation, you can skip Step 2 and proceed directly to Step 3.

2. Request a New Invitation: (Only proceed if confirmed by your Admin or ManageCasa Support)

From the ManageCasa website:

Select whether you are signing up for an HOA or Rental.
Click Get Started under Homeowner.
Select Tenant or Owner.
Enter your Association Name or Property Manager.
Enter the email address provided to your property manager.
Click Find Invitation.

A new invitation will be sent to your email address.

3. Open the Invitation and Start Setup

Open the ManageCasa invitation email and click the Sign Up with ManageCasa link or button.

This will take you to the account setup page.

4. Enter Your Account Information

On the setup screen:

Confirm your First Name and Last Name. These may already be populated based on the information provided by your property manager.
Select your Country of Residence.
Confirm your email address. Your email will be grayed out because it is already associated with your account.
Create and confirm your Password.
Review and agree to ManageCasa's Terms and Conditions and Privacy Policy.
Click Next.

5. Verify Your Email Address

After completing the setup, you'll be taken to your ManageCasa dashboard.

You may see an action required notification indicated by the Bell icon. Before continuing, check your email for a ManageCasa account activation message.

Open the email and click Activate Account.

Once activated, your homeowner account is ready to use.

6. Download the ManageCasa Mobile App

After creating your account on the web, you can download the ManageCasa mobile app from the Google Play Store or Apple App Store.

Use the same email address and password you created during the web sign-up process to log in.

Important: You must create and activate your ManageCasa account on the web before logging in to the mobile app.

Important Notes

Use the email address provided to your property manager or association when searching for your invitation.
If you don't receive the invitation, check your Spam, Junk, and Promotions folders.
Your ManageCasa account must be created and activated on the web before you can access the mobile app.
The features available to you may vary depending on your association's ManageCasa setup.

Troubleshooting

I can't find my invitation email. Search your inbox for ManageCasa and check your Spam, Junk, or Promotions folders. You can also use the Find Invitation option on the ManageCasa website to request another invitation.

I received the invitation but can't complete the setup. Make sure you're using the email address associated with your property or contact your property manager or association for assistance.

I can't log in to the mobile app. Confirm that you have already created and activated your account on the ManageCasa website, then use the same email address and password to log in.

Need Help?

If you have any questions or need further assistance, feel free to reach out to the ManageCasa Support Team or visit our Help Center for more guides and troubleshooting steps. We’re always here to help!