Background Check for Applicants

ManageCasa partners with TransUnion to provide a tailored tenant screening service for property owners and managers. This embedded service offers access to:

• Credit history
• Criminal records
• Eviction history
• Personalized leasing recommendations

These tools enable faster, more informed leasing decisions.

New Update: RentSmart Integration (US only)

ManageCasa now integrates with RentSmart, giving property managers powerful tools to handle applicants, listings, and tenant screening—all in one place. Through our partnership with RentSmart Syndication, listings are automatically shared across leading platforms like Apartments.com, Zillow Group, Zumper, etc. helping managers attract more leads with less effort.

Related Articles

• Managing Applicants in ManageCasa with RentSmart
• Integrating RentSmart with ManageCasa
• Managing Listings in ManageCasa with RentSmart

How to use the TransUnion Background Check feature for individual Applicants

1. Navigate to Applicants - From the Dashboard, click Applicants, or go to More Features → Applications.
2. Select Applicant - Open an existing application or create a new one.
3. Initiate Background Check
   • In the applicant’s profile, enable the Background Check option.
     • Runs after payment by default.
     • Can be set to run after review.

4. Select whether you would prefer to do the Background Check only after you have reviewed the application. By default, the Background Check happens after the payment step of an application.
5. Choose Background Check Options: Upon selecting the background check option, you'll be presented with various choices and settings. Decide whether you want to include criminal history, eviction proceedings, income verification, or other additional checks provided by TransUnion. Select the options that best suit your screening criteria.
6. Enter the Application Fee if you plan on charging any. You may also link your bank account for the debiting of the fees. 

The system will give you a breakdown of the fees related to the background checks.

(Rates shown for illustration purposes only! Fees may be different depending on the provider and the region and may change without notice.)

Need Help?

• For general guidance or technical issues with the integration, contact the ManageCasa Support Team or visit our Help Center. 
• For RentSmart account questions, reach out to RentSmart Support.