How to Update the Status of Maintenance Tickets

There are a few ways to update the status of your maintenance tickets — either by dragging and dropping the ticket plate to a different column or by using the options menu. 

Here's how to do it without drag and drop:

✅ To Update the Status of a Single Ticket:

1. Click the ⋯ (More Options) button on the ticket.

2. Select Change Status from the dropdown menu.

   

3. A pop-up window will appear — choose the appropriate status from the list.

   

4. Click Save to apply the changes.

✅ To Update the Status of Multiple Tickets:

1. Click the checkbox next to each ticket you want to update.

   

2. A menu bar will appear at the bottom of the screen.
3. Select Change Status.
4. The Change Status window will appear — select the new status.
5. Click Save to update all selected tickets.