Getting Started with Minii AI

Minii AI is ManageCasa's built-in AI chat feature designed to provide quick answers and assistance directly within the platform. It helps HOA users get information, submit requests, and manage common HOA needs without having to navigate through multiple menus.

With Minii AI, you can create and manage maintenance requests, submit Architecture Reviews, report violations, submit expense invoices, check the status of existing requests, and get answers to your questions—all through a simple conversation.

Before You Start

Before using Minii AI, make sure you have:

• Access to your ManageCasa account.
• The appropriate user role and permissions for the feature or request you want to access.
• Any relevant information or supporting files, such as photos, receipts, or documents, if needed.

Steps

1. From the top-right corner of your ManageCasa account, click Chat with Minii AI.
2. Select an available option based on what you need to accomplish:
   • Create a maintenance request – Report a maintenance issue and create a maintenance ticket.
   • Check the status of existing requests – View updates or check the current status of your requests.
   • Submit an architecture review – Submit a request for a property modification or improvement.
   • Log a violation – Report a community rule or property violation.
   • Scan expense invoices – Upload and scan an invoice to submit an expense invoice.
   • Ask a question – Type your question or request directly into the chat.
3. Follow Minii AI's prompts and provide the requested information.
4. To attach supporting files, such as photos, receipts, or other documents, click the Attach Files option at the bottom of the chat box. Uploaded files can be linked to the relevant request or ticket.
5. You can also use the microphone icon to give Minii AI a voice command instead of typing your request.
6. Review the information provided by Minii AI and confirm your request when prompted.

To reposition the Minii AI chat window, click and drag the handle to move the chat box anywhere on the screen for easier access.

For step-by-step instructions on creating maintenance requests, submitting Architecture Reviews, reporting violations, or managing other requests through Minii AI, refer to our Minii AI walkthrough videos.

Important Notes

• The options available in Minii AI may vary depending on your user role, permissions, and account configuration.
• Provide complete and accurate information so Minii AI can properly understand and process your request.
• When attaching files, make sure you select the appropriate photos, receipts, or documents related to your request.
• Minii AI may ask follow-up questions when additional information is needed.
• Always review the information before confirming or submitting a request.

• Minii AI actions may use AI credits. Check your subscription to review your available AI credits, usage, and limits. 

   

Troubleshooting

I don't see "Chat with Minii AI."
Make sure you are logged in to the correct ManageCasa account and have the appropriate permissions. If the option is still unavailable, contact your ManageCasa administrator.

I don't see the option I need.
Available options may vary based on your account configuration and permissions. Try using Ask a question and describe what you need help with.

Minii AI is asking for additional information.
Provide the requested details so Minii AI can complete your request accurately.

I can't attach a file.
Use the Attach Files option at the bottom of the chat box and try uploading the file again. Make sure the file is supported.

The chat window is blocking part of the screen.
Click and drag the handle on the chat window to reposition it anywhere on the screen.

Need Help?

If you have any questions or need further assistance, feel free to reach out to the ManageCasa Support Team or visit our Help Center for more guides and troubleshooting steps. We’re always here to help!